PRIVACY POLICY

Last Updated: 8 December 2025

Texture Works ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (textureworks.co.nz) and use our contact forms.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our contact forms. This information may include:

• Your Name
• Your Email Address
• Your Phone Number
• Any other information you provide in your message

2. How We Use Your Information

The personal information you provide is used solely for the following purposes:

• To respond to your inquiries, questions, and requests.
• To provide you with information about our services.
• To communicate with you regarding a project or potential project.

We do not use your personal information for marketing purposes without your explicit consent.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your information is held in confidence and is only used for the purpose of communicating with you as requested.

4. Data Security

We take reasonable measures to protect the personal information submitted to us. When you submit a contact form on our website, your details are sent to our business email address. In some cases, we use EmailJS, a third-party email service provider, to securely deliver your enquiry from the website to our inbox. EmailJS processes the information you submit solely for the purpose of sending and routing your email to us.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you and to request that we correct it. If you wish to access or correct your information, please contact us.

6. Third-Party Links

Our website contains links to third-party sites, such as Instagram. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through the form on our website.